# TikTok Shop Product Reviews API

> Get TikTok Shop product reviews by product ID: rating, review text, SKU, reviewer country and time, with star filters, sorting and pagination across regions.

Source: https://www.sandbase.ai/model/tiktok/shop-web/product-reviews-v2
API reference: https://www.sandbase.ai/model/tiktok/shop-web/product-reviews-v2/docs

## Facts

- Provider: TikTok
- Type: Data API
- Endpoint: `POST https://api.sandbase.ai/v1/api/tiktok/shop-web/product-reviews-v2`
- Price: $0.0015 per call
- Free allowance: 100 calls per organization per UTC day, shared across eligible APIs
- Capabilities: api, tiktok
- Billing: pay per use from one SandBase balance; no provider account or subscription needed

## Call it

`POST https://api.sandbase.ai/v1/api/tiktok/shop-web/product-reviews-v2` with `Authorization: Bearer $SANDBASE_API_KEY` and the parameters as a JSON body.

| Parameter | Type | Required | Allowed values |
| --- | --- | --- | --- |
| `product_id` | string | yes |  |
| `filter_type` | integer | no |  |
| `filter_value` | integer | no |  |
| `page_start` | integer | no |  |
| `region` | string | no |  |
| `sort_rule` | integer | no |  |

## FAQ

### How do I use the TikTok Shop Product Reviews API?

Send a POST request to https://api.sandbase.ai/v1/api/tiktok/shop-web/product-reviews-v2 with your SandBase API key in the Authorization header (Bearer) and the parameters as a JSON body. You can also try it in the Playground on this page without writing code.

### How much does the TikTok Shop Product Reviews API cost?

$0.0015 per call. Every organization gets 100 free calls per UTC day, shared across eligible SandBase APIs including this one; after that each call is billed at this price from your SandBase balance. There is no subscription.

### What parameters does the TikTok Shop Product Reviews API accept?

Required: product_id (string). Optional: filter_type (integer), filter_value (integer), page_start (integer), region (string) and sort_rule (integer). The Parameters table and the Playground on this page list every field.

### What does the TikTok Shop Product Reviews API return?

A JSON response returned in the same HTTP request (synchronous). The README on this page includes a sample response.

### Do I need a TikTok developer account or API key?

No. TikTok Shop Product Reviews runs through SandBase, so one SandBase API key covers this endpoint and every other API and model in the catalog. You do not need to apply for TikTok API access separately.

## README

### TikTok Shop Product Reviews API

Pass a TikTok Shop product ID and get customer reviews with ratings and review text. Filter by stars and choose the region.

#### Use cases

- Analyze customer feedback on products.
- Monitor competitor product reviews.
- Find product issues from low-star reviews.

#### Request

```bash
curl -X POST "https://api.sandbase.ai/v1/api/tiktok/shop-web/product-reviews-v2" \
  -H "Authorization: Bearer $SANDBASE_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"product_id": "1729408816995078528"}'
```

#### Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `product_id` | string | Yes | Product ID (required) |
| `region` | string | No | Region code, available regions are as follows: US: United States; SG: Singapore; MY: Malaysia; PH: Philippines; TH: Tha… |
| `sort_rule` | integer | No | Sort rule, default 2 |
| `page_start` | integer | No | Starting page number, default 1 |
| `filter_type` | integer | No | Filter type |
| `filter_value` | integer | No | Star filter |

#### Example response

Real response for the request above, trimmed to the main fields. User names and long IDs are masked.

```json
{
  "data": {
    "total_reviews": "12035",
    "product_reviews": [
      {
        "review_id": "7693380094657398541",
        "product_id": "1729408816995078528",
        "review_rating": 5,
        "review_time": "1791254704159",
        "review_country": "US",
        "sku_specification": "90 Count (1 Month Supply)",
        "review_text": "Only been taking for a few weeks but I'm expecting great th…",
        "reviewer_name": "D**"
      }
    ]
  }
}
```

#### Notes

- `region`: US, SG, MY, PH, TH, VN, ID and more.
- Paginate with `page_start`.

#### Related APIs

- [Get product detail V1(Full data)](/model/tiktok/shop-web/product-detail): if so, try using `fetch_product_detail_v3`.
- [Get product detail V2 (Less Data)](/model/tiktok/shop-web/product-detail-v2): for more complete data, use `fetch_product_detail` or `fetch_product_detail_v3`.
- [Get product detail V3 (Full Data)](/model/tiktok/shop-web/product-detail-v3): Get TikTok Shop product details Provides the most complete product information including recommendations, videos, shop info, etc..