Billing and credits
This page covers billing management in the SandBase Console. For rates and cost optimization, see Pricing.
SandBase bills supported workloads from the organization balance. Current prices, offers, payment providers, minimum top-up amounts, and regional availability are shown in the Console and may change independently of this guide.
Balance
Open Developer → Billing. The Credits page shows the active organization's:
| Item | What it means |
|---|---|
| Available balance | Ready to use across Models and APIs |
| Credit limit | Workspace spending allowance |
| Current level | The account tier and its concurrency |
The same balance appears on the Console Dashboard Balance card and in the site header when you are signed in. Treat the Console as the source of truth for promotions and checkout terms; do not automate its internal network requests.
Buy credits
- Open Billing and confirm Credits go to shows the workspace you want to fund.
- Under Buy credits, choose a preset amount or enter a Custom amount in USD. The minimum top-up is shown on the page.
- If more than one Payment provider is offered, choose Stripe (global cards and wallets) or Airwallex (cards and local payment methods).
- Review Pay, Bonus, and Receive in the preview, then select Continue with Stripe (or the provider you chose) and complete the hosted checkout.
- Confirm the updated balance under Credit transactions before starting a cost-sensitive workload.
SandBase never stores card details; the provider hosts the payment page.
First top-up bonus
When the account and workspace have never topped up, Current offers shows a first top-up bonus. The page states the bonus percentage and its cap. One bonus applies per account and per workspace, and refunds reclaim the bonus proportionally. The bonus appears as its own row in Credit transactions.
Auto top-up
Auto Top-up refills the balance with a saved card when it drops below a threshold. It currently supports Stripe only, and only workspace owners and admins can manage it.
- Under Payment cards, select Add Card and save a card in Stripe.
- Select Turn on auto top-up, then set When balance goes below, Top-up amount, an optional Monthly limit, and the card.
- Check I authorize these automatic charges and confirm.
Once the monthly limit is reached, auto top-up stops for the rest of the calendar month (UTC). Automatic charges appear in Credit transactions with the channel Auto top-up · Stripe.
Redeem a coupon
Enter the Coupon code under Redeem a coupon, then select Redeem credit. A coupon applies to the active workspace only, so confirm the selected organization first.
Spending controls
| Control | Scope | Behavior |
|---|---|---|
| Organization funding boundary | Whole org | Available balance plus any configured credit limit; an unfunded request can return HTTP 402 |
| Key spending limit | Per API key | Optional per-key cap, bounded by the org balance |
| Auto top-up monthly limit | Whole org | Caps automatic charges per calendar month (UTC) |
To set a per-key spending limit, see API Keys.
Activities and Analysis
Developer → Activities has two tabs:
- Request History lists individual requests with API key, model, status, latency, and cost.
- Usage shows requests and cost over 7 or 30 days, Model APIs by Archived Spend, and Billing Records. Both tables have Export CSV. The billing-records export includes a Free Quota column that marks calls covered by the daily free quota.
Developer → Analysis adds Overview, Cost analysis, and Health diagnostics for the last 7 or 30 complete UTC days.
For public pricing and task-cost contracts, see Pricing and Usage and Get Task Cost.